Privacy Policy

Who We Are

Hey Frank-O (also operating as The Stew Company) provides landscaping, DJ and audio engineering, and equipment and backline rental services. This policy explains how we handle information you share with us through this website, our forms, our chat and text widget, and our communications.

Information We Collect

• Contact details such as your name, email address, phone number, and service or event address.
• Details about your request, such as service type, event dates, venue information, notes, and files or photos you upload.
• Messages you send us through forms, chat, text, email, or phone.
• Basic technical information such as browser type and pages visited.

How We Use Your Contact Information

• To respond to your inquiries and prepare quotes.
• To schedule, confirm, and deliver services you request.
• To send service updates, reminders, and follow-up messages.
• To improve our website and services.

Phone Numbers and SMS Consent

If you give us your phone number and agree to receive text messages, we may text you about your inquiry, quotes, scheduling, reminders, and service updates. Message frequency may vary. Message and data rates may apply. Consent to receive texts is not a condition of purchase.

We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for their marketing. Text messaging opt-in data and consent are never shared with unrelated third parties. We share information only with service providers that help us run our business (such as our messaging and customer management platforms), and only so they can provide those services to us.

How to Opt Out

You can stop text messages at any time by replying STOP. You'll receive one message confirming you've been unsubscribed. For help, reply HELP or contact us using the details below. You can also ask us by email or phone to stop other communications.

Data Security and Retention

We use reasonable safeguards to protect your information and keep it only as long as needed to serve you, meet legal requirements, and run our business.

Your Privacy Rights

You may ask to see, correct, or delete the personal information we hold about you, or to stop receiving communications. Contact us and we'll respond within a reasonable time.

Contact Us

Hey Frank-O
Phone: 980-225-1992
Email: contact@heyfranko.com